At URIMECUM S.L., hereinafter BORAMEDIC, we are committed to defending the personal data protection rights of our clients and contacts. Therefore, we publish this information with the purpose of properly informing you about:
- Your rights and the use of this website before providing any data;
- The measures that guarantee the safeguarding and integrity of the data;
- Ensuring that the prior consent you give before submitting data is properly informed.
All of this complies with the obligations set out in Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights, as well as the General Data Protection Regulation (GDPR) and any other applicable Spanish and European regulations on this matter.
Therefore, any user seeking information must mandatorily select the option confirming that they have read and accepted the website’s privacy policy, legal notice, and cookie policy.
1.- Who is responsible for processing your data?
Identity
URIMECUM S.L.
Tax ID (CIF):
B13745757
E-mail address
info@boramedic.com
SOCIAL NETWORKS
https://www.linkedin.com/in/urimecum-sl-a145a02b3/
Youtube
https://www.youtube.com/@Urimecum
2. What is the purpose of processing your data?
The data collected through the website forms is used for various types of data processing, with the following purposes:
- CONTACT: The data collected is used to provide relevant information regarding your specific case, respond to inquiries and requests for information, and schedule consultations with specialists. If you prefer to contact us via email, we will directly manage your queries and schedule medical consultations as needed.
- FREE TELEASSISTANCE: This form collects the necessary information to offer you medical guidance through our teleassistance chat. Its purpose is to provide a structured process so you can obtain personalized medical guidance from one of our medical advisors in real time and schedule consultations with specialists, using the chat to guide the data collection process and notify you of the scheduled consultation time via live channels. Later, if necessary, a specialist will be assigned based on the initial diagnosis obtained.
- TELECONSULTATION WITH A SPECIALIST OR GENERAL PRACTITIONER: This form collects the necessary information to provide you with specialized medical services, which may have an associated cost. While general medical advice is free, if you opt for consultations with our specialists in urology, oncological urology, bioregulatory medicine, mental health, nutrition, neuroscience, complementary therapies, pediatrics, or sexual health, fees will apply as outlined in our pricing section, known as the price catalog. Once the necessary information has been collected and medical advice has been provided, we will request your banking details to process the corresponding payment for the assigned specialist, who will be the appropriate professional for your case.
- BLOG: We use these data to manage comments on our blog and maintain effective interaction with our users.
- HISTORICAL RECORD: We perform data processing to maintain historical records that allow us to manage past interactions effectively and gather statistics to continually improve our services.
3. How long will we retain your data?
The personal data collected through the website forms will be retained for as long as the customer or contact relationship with the company lasts. Once the relationship ends, they will only be kept to fulfill any potential legal obligations.
4. What is the legal basis for processing your data?
The data you provide on the website will not be shared with other entities unless required by law or necessary to fulfill the purpose for which the data was provided.
In this regard, we may need to share the necessary information with our medical assistance team, which consists of both internal and external healthcare professionals, who can be consulted in our MEDICAL TEAM section.
Furthermore, we inform you that your data is collected through forms embedded on our website, which is hosted on the servers of Private Customer, located in the United Kingdom.
You can review their privacy policy at:
https://boramedic.com/en/privacy-policy/
5. Are your data shared with other recipients?
Legally, we can process the data you provide us because you have given us your consent to do so. This is because you have explicitly consented by checking the box indicating that you have read and accepted.
6. What rights do you have when you provide us with your data?
They are as follows:
Right to information
You have the right to be informed clearly before your data are collected about what data is being processed, for what purpose, where the data was obtained, and whether it will be communicated to or shared with others.
Right of access
To know what data of yours is being processed, for what purpose, where it was obtained, and whether it will be shared with or has been shared with anyone.
Right of rectification
To modify any of your inaccurate or incomplete data.
Right to erasure (right to be forgotten)
To prevent the dissemination of personal information on the internet when its publication does not meet the requirements of adequacy and relevance as per the regulations.
Right to object:
To prevent your data from being processed or to stop the processing of your data, but only in cases specified by law.
Right to restrict processing:
To request that data processing be suspended in cases established by law.
Right to data portability
To receive your provided data in a structured, commonly used electronic format and to transfer them to another data controller.
Right not to be subject to individualized decisions
To ensure no decision that affects you is made solely based on the processing of your data.
7. How can you exercise your rights?
To exercise any of your rights, you must request it via email to info@boramedic.com, including:
1.- A copy of your ID (passport or other identification document) or electronic signature. 2.- The content of the request and, if necessary, the supporting documents. 3.- Your address (for notifications), date, and signature.
If you exercise your rights through a voluntary representative, you must provide the document or electronic instrument proving the representation.
If the data owner is a minor or incapacitated, their legal representative must exercise their rights with the proper accreditation.
8. What can you do if your rights are not upheld?
If you believe that we have not fulfilled your request, you can file a complaint with the Spanish Data Protection Agency through the section on their website:
Submit a Complaint
9. Links to other websites
This privacy policy applies only to the personal data collected through our website. However, this site contains links to other websites, and BORAMEDIC is not responsible for the privacy practices of those other websites.
That is, by clicking on one of these links, you are leaving our website, so you should read the privacy policies of those other websites that collect personal data.
For more information, the Spanish Data Protection Agency has published a citizen’s guide, available at:
